Purchase Terms | Lillestudio

Terms and conditions of purchase

By making a purchase on lillestudio.se, you accept these terms and conditions of purchase. We recommend that you read the terms carefully before completing your purchase.

Order

When you complete your order, an order confirmation will be sent to the email address you provided at the time of purchase.

We reserve the right to correct any errors in orders, including pricing errors, product descriptions, or technical errors.

Prices and payment

All prices are stated in Swedish kronor (SEK), including VAT unless otherwise indicated.

Payment is made using the payment methods offered at checkout, such as card payment, Klarna, or other available options through our payment partner.

We reserve the right to change prices without prior notice, but the price applicable at the time of ordering will not be affected.

Delivery

All products are made to order through our print-on-demand network.

The normal delivery time is 2–5 business days, but may vary depending on the product and delivery address.

In the event of delays, we are not responsible for circumstances beyond our control, such as transport disruptions, public holidays, or force majeure.

Right of withdrawal and returns

For standard products, you have a 14-day right of withdrawal under the Distance Contracts Act, calculated from the day you received your order.

If you wish to exercise your right of withdrawal, you must always contact us first via hej@lillestudio.se before the return is sent back.

For returns of fault-free products, the customer is responsible for the return shipping costs.

The product must be returned in unused condition and well packaged.

Personalized products are uniquely made for you and are therefore not covered by the right of withdrawal, except in the event of damage or a production defect.

Claims

If your product is damaged, misprinted, or defective upon delivery, you should contact us as soon as possible via hej@lillestudio.se

When submitting a claim, you need to include:

order number
description of the defect
a clear image of the product

If a claim is approved, we will produce and send a new replacement product at no extra cost.

A refund will only be issued if a replacement delivery is not possible.

Uncollected packages

If a package is not collected and is returned to us, we reserve the right to charge a fee for return shipping and handling.

Limitation of liability

We are not liable for indirect damages that may arise in connection with the use of our products.

Nor are we responsible for delays or errors caused by third parties, such as carriers or payment providers.

Intellectual property rights

All content on the website, including text, images, design, graphics, and trademarks, belongs to Lillestudio or its licensors and may not be copied, used, or reproduced without written permission.