Claim

If your product is damaged, misprinted, or otherwise defective upon delivery, you should contact us without delay via hej@lillestudio.se

For us to process your claim, you need to attach:

• Order number
• A clear description of the defect
• Images showing the damage or defect

Claims must be submitted within a reasonable time after the defect is discovered.

For an approved claim, we will primarily produce and send a new replacement product at no extra cost to you.

If a replacement delivery is not possible, we offer a refund in accordance with applicable consumer protection legislation.

We always comply with the Swedish Consumer Sales Act and the recommendations of the National Board for Consumer Disputes (ARN).